HaroldMCh Posted September 4, 2020 Share Posted September 4, 2020 (edited) Hello guys! I have a problem I just tried to make a purchase, but the system gave me an error although my bank charged every penny. What I can do? I already write to the emails and social networks but I still have no answer... edit: I was trying to buy affinity designer with an e-card Edited September 4, 2020 by HaroldMCh Add information Quote Link to comment Share on other sites More sharing options...
Staff StevenS Posted September 4, 2020 Staff Share Posted September 4, 2020 Hi @Harold_D546, You have done the correct thing in emailing affinityorders@serif.com and I can see that you have already received a response. Should anyone else find this post and have a similar issue, please do not contact us through social media or post on the forum as neither team can help, just send an email straight to the email above and the correct team will aim to get back to you as soon as they can (usually within 24 hours, but may be on Monday if it is the weekend). Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them. Link to comment Share on other sites More sharing options...
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