Publisher 1.8.4 BUGS???

[CleanLivin]

I sent messages to Affinity on FaceBook - horrible way to support it's customers - and need a faster reply the problems has HALTED my work!
Here is what I sent - ideas welcome - I'm thinking I'll have to uninstall and download again and hope it solves BUT I don't want to loose the 
Styles in fonts, etc that I have made or my TOC setup.  On a Mac Pro latest Catalina OS.
Here is the situation:
 

Big problem has occurred this morning in Publisher that I did not have before.

Doing my first book, poetry and a few photographs. About 80 pages.

All has worked great until yesterday. I found that when I quit Publisher than logged back in the link to the folder on my desktop was lost and I had to relink it again. This happened 3 times during the day.

Now, this morning I log in to continue to work and I no longer get the pull downs to change Font sizes!!

I've shut down, rebooted 3 times and still can't get access. I have to go to the tabs for Top bar, Text, Size, Smaller and drop down by one size at a time to reduce 2 sizes taking two iterations of this.

Last, the pages panel is now left on the screen when I reduced the program to the tool bar to work on another project!!

This is a bit concerting!

As a retired developer of software on the Cray/SGI platform I'm thinking to "uninstall" and re-install the software but want to be sure my key will still be valid and see if that fixes it. Will I loose the "Styles" I have set up if I do that?

I need an answer ASAP.

 

????? With the Pages/TOC etc panel sitting on the desktop and not part of the Publisher domain, I can now access the pull down font sizes dialog!!!

 

And Window, Merge All Windows does not function.

 

I've got panels now scattered all over my 34" monitor!

 

1.8.4 version

 

I've wasted over 1.5 hours trying to figure out what is going on!

 

Up to this point I have like the software and purchased it BUT today is quite concerning! I have a second book to write when I finish with this one. You folks need a far better method of support than Facebook!! I can't work on my book, have a deadline and no way to contact you?????

 

How about an email support system? Unless I'm sitting here with the sites page open I have NO idea that you are replying to my need for help with your product. At least with software my mailbox beeps when mail comes in.

8-24-2020 at 1PM EST USA - I just tried to restore from Time Machine on Mac and the scattered panels is still being displayed and no ability to disable "Unlink Panels" and Merge them.  So I'm making no progress at all on my own.

[Old Bruce]

12 minutes ago, CleanLivin said:

How about an email support system?

Check for the follow button in the top right corner.

[CleanLivin]

Assume you are talking about this forum.
I clicked on instant email when reply is posted and that is how I got yours.

Got a reply on FaceBook and sent an email with link to this thread to tech support.
Waiting for reply.

[CleanLivin]

This release of publisher 1.8.4 is full of bugs that cumulatively degrade the code.
It took 2.5 weeks of use to then became inoperable.

After a day of no reply from Tech Support, I just used Clean My Mac to get rid of the buggy initial install, downloaded same version, installed and now all works 
as it did initially, but I no longer have the confidence in it I had, not in the code or the support.

Mark up one day of work that needed to be done as completely lost on this book due to buggy code.

jb