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Affinity Photo Stopped Working on my MacBook Pro


Kristin

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Please help... I use Affinity for everything, and I can no longer use Affinity Photo on my MacBook Pro for reasons I can't understand. Even deleting a portion of a pixel layer takes 10 minutes (or crashes). Even having the program open is making my computer run extremely hot. I am including the specs of my computer. Affinity Photo still works fine on my Mac Desktop in my office. What's going on?

Screen Shot 2020-08-22 at 1.38.34 PM.png

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  • Staff

Hi @Kristin,
Welcome to Affinity Forums :)
Is this happening in any document you are working on or just a specific one? If it's a specific file can you attach it here? I can provide an upload link if you wish to keep the file private. If the app is crashing can you also attach the crash report to your reply please? Thank you.

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