Affinity Photo crashes on launch when opening large TGA file

[Aotuhm]

Greetings,

I'm a user of the whole affinity suite and I haven't come across any bug until now. I'm trying to open a TGA file that has a resolution of 9600 x 11035 px (72 DPI, 11 MB), but no matter which method I use to open it, A. Photo closes immediately. It seems to be related to the format, as in PNG it opens fine without any issues. But I really need to have them in TGA as that is the format I use to save my renders from Blender, to avoid gradient banding issues. Any assistance would be really appreciated.

Thank you

[Chris B]

Hey Aotuhm, welcome to the Affinity Forums

Can you upload the TGA to this private Dropbox folder so I can take a look? I imagine the crash is coming from the alpha channel but I'd like to see it to confirm.

https://www.dropbox.com/request/G0RevMkzYapBxe25H3DE

[Aotuhm]

Thank you very much for your support. The file is already uploaded.

[Aotuhm]

On 6/22/2020 at 4:16 PM, Chris B said:

Hey Aotuhm, welcome to the Affinity Forums

Can you upload the TGA to this private Dropbox folder so I can take a look? I imagine the crash is coming from the alpha channel but I'd like to see it to confirm.

https://www.dropbox.com/request/G0RevMkzYapBxe25H3DE

Greetings,

 

Any news on this topic?

 

Thank you,

[Chris B]

Hey Aotuhm,

I am so sorry I did not reply. I tagged the forum post with the bug report number but completely forgot to inform you I had reproduced and logged it.

[Aotuhm]

No worries, thank you.

[Marpo]

Hello, i have the same problem with opening TGA file size of aproximately 200MB . It is exist some solution? Thank You

[Chris B]

On 8/8/2020 at 8:19 AM, Marpo said:

Hello, i have the same problem with opening TGA file size of aproximately 200MB . It is exist some solution? Thank You

The workaround is to remove the Alpha channel and resave but the bug has not been fixed yet I'm afraid