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HEY there

After working for several hours in AF Publisher and frequently saving the file as AF file .I just got a shocking pop message that the file is corrupted.

Closed the application and restarted ,tried to open in Design as well same message.

image.png.0d35b84e9a25922bf7933e5016612a23.png

I am a new user to affinity ,can some one guide me how to recover the file.I have spent almost six hours working on this project

If the file has to be forwarded, can you please point at the concerned technical staff.

I am on Windows 10 and using the latest version of Affinity Publisher,Design,Photo,1.8.3

Thanks

Murali

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Hi @Muls,

I'm very sorry to see this and my sincerest apologies for the delayed response here.

Our developers will need to investigate this file, to see if it can be recovered. Please upload it to the following link for me -

https://www.dropbox.com/request/mtFnBrCD4HZyb0SJsxBY

Once completed, please respond here to let me know & also confirm:

  • Has this file been stored on the cloud at any point?
  • Do you remember the last few steps you took with the document?
  • Is this the only file affected?

Many thanks in advance!

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