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I accidentally bought the wrong app


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Hi my name is eko,

 i just bought 2 affinity items with windows and macos license, but i wrong to pick the item, I want to buy affinity designer but when i checout i bought affinity publisher. Can I change ffron affinity publisher to affinity designer

 
 
My problem is clear. Thanks Affinity
Edited by ekoanug
Affinity teams really helps me
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  • Staff

Welcome to the Affinity forum @ekoanug,

It is not possible to exchange a purchase once bought, but if you contact affinityreturns@serif.com to request a refund, you can then purchase the apps you originally intended to.

Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them.

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