Cornelia Ertl Posted June 4, 2020 Share Posted June 4, 2020 Hi there, I just payed for affinity photo (about 27 Euros) but I can not see it as a purchase in my apple-account. Why don't I see it in App-store as already purchased? I guess anything went wrong? Please be so kind as to check. If so, please refund the payment and I will purchase again after that. Thank you. Kind regards Cornelia Ertl Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted June 4, 2020 Share Posted June 4, 2020 Welcome to the Serif Affinity forums, @Cornelia Ertl. Did you purchase from the Mac App Store? If so, it should be in your account there, and if it is not, you would need to contact Apple Support to find out why not. Serif has no control over, and nothing to do with, purchases made in the Mac App Store. On the other hand, if you purchased directly from Serif at the Affinity Store (https://affinity.store) then it will only be in your Serif account, not in your Apple account. If you want it in your Apple account you would need to return it to Serif and then buy it from the Mac App Store. For information on returning it, if you purchased from Serif and did not mean to, see https://affinity.store/help/#returns for the details. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.5 Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.