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Posted

Hi,

I was able to save my file repeatedly till the early evening when it pressing save would crash the software. The first few times this happened, a pop-up error message said something like "Invalid file access. Please report bug to development team". I've Dropbox-ed you the .afpub file.

  • Staff
Posted

Hi @Vulpine,

Welcome to the forums. The issue seems to be "MASTER 8C19R White Align Left". Deleting this fixes the crash when save for the meantime. Was this file originally created in 1.8 or is it an old 1.7 file that you re-saved in 1.8? 

Posted

Hi Gabe,

Thanks for the quick troubleshoot. If only everyone delivered first class customer service! The file was created in v1.8. 

  • Staff
Posted

Do you remember what you were doing with that masterpage at all? The issue seems to be here: 

Screenshot 2020-05-06 at 10.21.43.png

Page 18, that pinned text frame. 

Posted

Hi Gabe.

Steps to Crash

  1. Create master page
  2. Apply 8 row 19 column grid on master page
  3. Draw text boxes onto grid on master page
  4. Populate text boxes on master page
  5. Save file

Steps to No Crash

  1. Create master page
  2. Apply 8 row 19 column grid on master page
  3. Create page
  4. Apply master page
  5. Draw text boxes onto grid on page
  6. Populate text boxes on page
  7. Save file
  • Staff
Posted

I can't replicate this. Sorry. Is this recipe to create a new broken document from scratch? Can you attach a screen recording of this in action please?

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