The Affinity website thinks I'm from Russia

[Retne]

Okay, how do I change the localisation please? For some reason the shop website is thinking I'm Russian where in actual fact I'm based in Guernsey.

 

Looking on a few "Location from IP" addresses, today it's clicked over to say Guernsey on the services I checked, but a few days ago it was saying Russia, and I also see the Russian flag still if I load the game Zero-K which happens to check the same data.

 

All of which is fine, but in the shop I have selected UK - English but the shop is only showing Rubles.

 

Oh, and while I'm here, is VAT charged on orders and if so how do I remove it for Guernsey "shipping"? Upfront as per Amazon or can I call and it be taken off retrospectively as per, say, John Lewis?

 

Many thanks

 

R
(a long-time-ago PagePlus and DrawPlus user, returning to the Serif fold. Hoping I can, err, open those files in Plublisher (okay, or can find an old CD of that software. And a CD drive...!))

[emmrecs01]

Quote

a long-time-ago PagePlus and DrawPlus user, returning to the Serif fold. Hoping I can, err, open those files in Plublisher 

Welcome to the Affinity forums.

I can't help you with the problem of geographical location but I can tell you that PagePlus and DrawPlus files will not open directly in any of the Affinity apps.  The only method currently available is to save/export those files as pdf in the originating apps and then open the pdf(s) in the selected Affinity app.  This method is not "perfect" or "ideal", perhaps, but it is the only way.

HTH

Jeff (another long-time user of Serif "legacy" products)

[Retne]

Thank you Jeff, appreciate the reply and update, and yep, it does help.

I'm not too upset by this - I'm only really wanting to reminise so I'll go hunt for some <gasp> physical media with those programs.