Denis Gauthier Posted April 12, 2020 Share Posted April 12, 2020 Hi! I,m exporting files in Tiff 16bit,as I do in photoshop,then I normally batch convert to jpeg,using canon dpp for posting.The files aren,t recognized in DPP,but they are in an image viewer I use called FastStone image viewer.I,ve watched the video on exporting,and tried saving under different profiles to no avail.In DPP,the images are blank with a question mark on them.Any help would be appreciated! Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted April 12, 2020 Share Posted April 12, 2020 It is likely that Canon DPP is expecting files with a .tif (one "f") extension, and Affinity Photo is producing files with a .tiff (two "f"s) extension. Why not do your batch conversion using File > New Batch Job from Photo after you've exported the TIFF file? Alternatively, you can rename your .tiff files to .tif, or ask Canon to fix their program, or if you're on Windows, in the Export dialog when you get the File Explorer window to provide the file name, type it as your-file-name.tif (one "f") and that will override the extension that Photo would normally use. (I have no idea if this works on Mac.) Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.5 Link to comment Share on other sites More sharing options...
Denis Gauthier Posted April 12, 2020 Author Share Posted April 12, 2020 Thanks for the info Walt! Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted April 12, 2020 Share Posted April 12, 2020 You're welcome, Denis. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.5 Link to comment Share on other sites More sharing options...
- S - Posted April 12, 2020 Share Posted April 12, 2020 4 hours ago, Denis Gauthier said: I,m exporting files in Tiff 16bit,as I do in photoshop,then I normally batch convert to jpeg,using canon dpp for posting.The files aren,t recognized in DPP,but they are in an image viewer I use called FastStone image viewer.I,ve watched the video on exporting,and tried saving under different profiles to no avail.In DPP,the images are blank with a question mark on them.Any help would be appreciated! It's because Affinity Photo uses ZIP compression by default and quite a few programs don't support ZIP compression – only Uncompressed and LZW compression. ZIP shouldn't really be the default compression setting for compatibility reasons. In the Affinity Photo export dialogue box, you can create your own TIF presets by clicking on the 'More…' button. For compatibility, set the compression to LZW for 8-bit TIF files, and Uncompressed for 16-bit TIF files. sfriedberg 1 Quote Link to comment Share on other sites More sharing options...
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