Jump to content
You must now use your email address to sign in [click for more info] ×

Zooming/shrinking caused my image to disappear?


Recommended Posts

I have included this screen recording demonstrating my issue.

I was editing an object using live perspective when I started to zoom back out on the entire photo. When I did, little blocks of it were missing and the checkboxes were showing instead. I closed the app and reloaded it. At first it was fine but when I started to edit, it did it again. 

In the video, you can see that as I hav the image zoomed out, it is only checks and you can’t see the image. 

I can zoom in a lot and then slowly zoom out and the image is visible only while my fingers stay on the iPad. All the layers are showing up on the layers window and when I try to use the eye dropper, it still shows the colors.

 

Help?!

Thank you,

Amber

Edited by Amber N
Link to comment
Share on other sites

  • Staff

Hi Amber N and Welcome to the Forums,

Which model iPad do you have?

I've tried replicating this and haven't been able, so we may need to get the file from you are using and i'll see if i can replicate it.  If not, the screen recording will a help if i need to pass this to QA :) 

Link to comment
Share on other sites

M2 IPad Air 10.9/256GB   lpadOS 16.5.1 Apple Pencil (2nd gen).
iPad Pro 10.5, iPadOS 16.51, Apple Pencil 1st gen.
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.