Malapa Posted April 4, 2020 Posted April 4, 2020 Hello everyone. I have a similar problem with the program freezing up. My computer is strong enough for it to handel anything, so there is no problem with that. I draw with affinity photo and not long into the process and the program freezes. I can't change tools and I can't click on anything else. The only thing I can do is minimize the window, but that is all. The canvas size is not big and I don't have much else open which could cause the freeze. I do use a wacom tablet and windows 10. If there is a solution to that I would be grateful. I have been waiting to have a strong enough pc to use such a program properly, so it's quite the let down now that it freezes up. Already thanks for any help. Quote
Malapa Posted April 8, 2020 Author Posted April 8, 2020 Hey there Gabe, I don't want to sound rude, but which comment do you mean? I think we have three types of freezes here, so it might get a bit tricky to tell which one you are referring to. If you meant the freeze I get, it's just opening a new document after starting Photo, pick a brush and start to "sketch/draw". That's all. Quote
Staff Gabe Posted April 9, 2020 Staff Posted April 9, 2020 Sorry @Malapa. I split this into its own thread. Try this: Close Photo. Navigate to %AppData%\Affinity\Photo\ and rename 1.0 to 1.0.backup. Reopen Photo and see if it still crashes. Quote
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