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Posted

see attachment

 

when I click Affinity Designer Help, one time it opens, but when I want to enlarge the window, it closes and when I try to open it again, it's not appearing anymore. Closing AD and reopening doesn't help.

Where can I see or open AD Help (apart from the program itself)?

post-12316-0-04041000-1437378722_thumb.png

  • Staff
Posted

Hi iMac1943,

 

Sorry to hear you're having issues with the Help, could you let me know which OS X you're running and which version of Designer you have installed?

 

Thanks

  • Staff
Posted

Thanks for letting me know,

 

It seems to be related to El Capitan as even the App Store help isn't working for any of us with the beta installed. I'm sure this will be sorted before the official release. One of my colleagues has managed to export the help to PDF, see this thread for more info.

 

Hope this helps.

Posted

As I am a part of Apple's Beta group also, I have dual boot running both Yosemite, Yosemite beta and  El Capitan When I have a issue when running in El Capitan I verify in Yosemite if the problem is in El Capitan I report to apple. Affinity Designer and Photo is made for Yosemite. Beta testers should check the apps iOS and OS compatibility first.... I understand when developers say "OS X 10.7 or later" BUT Not meaning beta OS X.. 

  • Staff
Posted

You'll need to change your language options in System Preferences > Language & Region. Once this has been changed open the app, the Help should be in English, then follow the steps to export to PDF.

Posted

well, not OK, only half of the text on a page, and strange, still in German. I'll install AD on a separate partition with 10.9 until it's fixed for 10.11

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