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Please help. So I thought it was time to update to 1.8.   During the process i get a window pop up sayingAffinity was downloaded from internet ? do you want to open? I click yes, then nothing? Now i am unable to open Affinity at all?

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Thankyou but,     The message i get when using your link is :  "Safari can't open this file cause no available application can open it".     I am confused???

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35 minutes ago, Baker said:

Thankyou but,     The message i get when using your link is :  "Safari can't open this file cause no available application can open it".     I am confused???

The link that @Affinidesigner provided are for the Windows versions of Affinity Designer.

As you're using Safari, it sounds like you're a Mac user. If true, you would need a different link.

But first, where did you purchase Designer? If you bought directly from Serif, then try https://affinity.store/update/macos/designer/1


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.852 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.852 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.863 Beta.

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2 minutes ago, Baker said:

Hi, I thought i said iMac , my apologise. Also Its Affinity photo I have not designer.

Sorry. https://affinity.store/update/macos/photo/1  (but, again, only if your purchased from Serif directly).


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.852 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.852 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.863 Beta.

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Also, I don't think you want to Open it.

But someone who uses Mac will need to confirm that, for sure. Or you could lookup (Google or whatever) how to install applications that are in DMG files.


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.852 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.852 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.863 Beta.

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You can update to any of the versions higher than 1.6. Just pick the one you want to download. 1.8.1 is the latest.

I found instructions for installing from a DMG file, once you've downloaded it:

 


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.5.703 and 1.9.0.852 Beta   / Affinity Designer 1.8.5.703 and 1.9.0.852 Beta  / Affinity Publisher 1.8.5.703 and 1.9.0.863 Beta.

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Thankyou all for your advice, I feel Im almost there? Just as Im opening my new updated version so a box says  " can't open as affinity is already running"???? It's not.

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