HercONE Posted February 28, 2020 Posted February 28, 2020 Hello, after installing the Affinity Suite (Publisher, Designer and Photo) Affinity freezes after starting. I can only continue working after about a minute and the error no longer occurs. Only at the next restart. Memory and CPU are not overloaded. I work on all three programs on the latest version. Some ideas...? HercONE Quote
Staff Gabe Posted February 28, 2020 Staff Posted February 28, 2020 Hi @HercONE, Welcome to the forums. What macOS version do you run? Can you attach a screen recording of this in action? Quote
HercONE Posted February 28, 2020 Author Posted February 28, 2020 Hello, i use Win 10. Unfortunately there is no error message. The notebook just freezes for about a minute. Quote
Staff Gabe Posted February 28, 2020 Staff Posted February 28, 2020 Try this. Close Designer. Navigate to %AppData%\Affinity\Designer\ and rename 1.0 to 1.0.backup. Close Photo. Navigate to %AppData%\Affinity\Photo\ and rename 1.0 to 1.0.backup. Reopen photo. Close Publisher. Navigate to %AppData%\Affinity\Publisher and rename 1.0 to 1.0.backup. Reopen Publisher Quote
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