mattspace Posted February 28, 2020 Share Posted February 28, 2020 Attempted to try an IDML import, with an IDML file exported from InDesign CS5. Dragging the file onto the Publisher icon, nothing happens. Opening the IDML from within Publisher, nothing happens. Creating a new document that matches the dimensions of the original InDesign file, and dragging the IDML file onto it - Publisher locks up, and a little while later I checked Activity Monitor (attached): Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted February 28, 2020 Staff Share Posted February 28, 2020 It's odd a simple file with simply the dimensions would cause this, can you upload an example file here and I'll take a look. Thanks Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
mattspace Posted February 29, 2020 Author Share Posted February 29, 2020 cheers, done. Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted March 2, 2020 Staff Share Posted March 2, 2020 That seems to open for me, but I'm missing all the linked resources and fonts so that might be why. Can you upload the linked resources and fonts to the same link? Chances are it's related to loading in one of them! Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
mattspace Posted March 2, 2020 Author Share Posted March 2, 2020 8 hours ago, Jon P said: That seems to open for me, but I'm missing all the linked resources and fonts so that might be why. Can you upload the linked resources and fonts to the same link? Chances are it's related to loading in one of them! Hi Jon, The linked resources is 13GB+ of images, all of them multi layer TIFFs, with photoshop layer effects etc. Probably not the sort of thing i can upload. Are there any other options for diagnosing whether it's a specific file, or just the cumulative size of the files (any logging built in to Publisher etc)? Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted March 3, 2020 Staff Share Posted March 3, 2020 Could you create a smaller file from the original by removing most of the content and seeing if that works. Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
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