mattspace Posted February 28, 2020 Posted February 28, 2020 Attempted to try an IDML import, with an IDML file exported from InDesign CS5. Dragging the file onto the Publisher icon, nothing happens. Opening the IDML from within Publisher, nothing happens. Creating a new document that matches the dimensions of the original InDesign file, and dragging the IDML file onto it - Publisher locks up, and a little while later I checked Activity Monitor (attached): Quote
Staff Jon P Posted February 28, 2020 Staff Posted February 28, 2020 It's odd a simple file with simply the dimensions would cause this, can you upload an example file here and I'll take a look. Thanks Quote Serif Europe Ltd. - www.serif.com
Staff Jon P Posted March 2, 2020 Staff Posted March 2, 2020 That seems to open for me, but I'm missing all the linked resources and fonts so that might be why. Can you upload the linked resources and fonts to the same link? Chances are it's related to loading in one of them! Quote Serif Europe Ltd. - www.serif.com
mattspace Posted March 2, 2020 Author Posted March 2, 2020 8 hours ago, Jon P said: That seems to open for me, but I'm missing all the linked resources and fonts so that might be why. Can you upload the linked resources and fonts to the same link? Chances are it's related to loading in one of them! Hi Jon, The linked resources is 13GB+ of images, all of them multi layer TIFFs, with photoshop layer effects etc. Probably not the sort of thing i can upload. Are there any other options for diagnosing whether it's a specific file, or just the cumulative size of the files (any logging built in to Publisher etc)? Quote
Staff Jon P Posted March 3, 2020 Staff Posted March 3, 2020 Could you create a smaller file from the original by removing most of the content and seeing if that works. Quote Serif Europe Ltd. - www.serif.com
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.