Cannot locate photo update on Mac (split)

[Eric de Vette]

On 2/28/2020 at 10:42 AM, Leigh said:

@Eric de Vette Check out these instructions to see if that helps: https://affinityspotlight.com/article/how-to-install-affinity-updates/

It's useless to give 'advice' without even reading my post. I really don't get it that people do that, it's besides useless also very annoying and condescending.

I understand that you mean well, but it is NOT helpful. I'm already very **ssed that I can't update like it normally should and things like this just add to that.

(p.s., concerning other post, settings about automatic updates has nothing to do with this whatsoever. And I already checked for not-compatible updates, just for the next s.a. who thinks it's not a Affinity/Apple bug)

Affinity please work with Apple how to figure this s* out. It's obviously a software problem that customers can't solve. Or make a downloadable update from your own website.

Thank you very much. 

[Eric de Vette]

Against all odds, I believed, I fixed it.

Went to purchases in the AppStore and installed them again. I left the old versions were they were, in the end the new downloads replaced the old versions.

I don't know if it will work the next time, guess I'll find out whenever there's a new update.

[Leigh]

@Eric de Vette I pointed you to that article because we have found that most Apple users are unaware of the force refresh option in the Updates section of the Mac App Store:

Quote

If you’ve purchased from the Mac App Store—updates are done automatically next time you run your software after it is available in the Mac App Store. If this does not happen for you, open the Mac App Store app and go to the Updates page and then Store > Reload page or press CMD+R. This should hopefully force the update to show. Apple sometimes phase roll outs around the world which can mean it may take up to 72 hours for your update to be available.

Anyhow, i'm happy to hear you've got it installed