Icelittle3000 Posted February 4, 2020 Share Posted February 4, 2020 Every time after my first selection of the patch tool, when I start my second selection it always crashes making the patch tool not useful. I can't even use the tool because it constantly crashing. Please fix this issue. Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted February 4, 2020 Staff Share Posted February 4, 2020 Hi Icelittle3000, Welcome to the forums Does this happen with all images or is it just one? If possible could you provide a screen recording demonstrating this issue? Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Icelittle3000 Posted February 5, 2020 Author Share Posted February 5, 2020 I use a MacBook pro and it has been always happening ever since apple updated Mac os Catalina. This happens all the time.I followed the steps they gave me before resetting affinity photo and it stills continue to crash. I even uninstalled the software and reinstalled it againn and still crashes. Screen_Recording_2020-02-05_at_11_06.41_AM.mov Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted February 5, 2020 Staff Share Posted February 5, 2020 Please could you go into the apps preferences then navigate to the performance tab and send me a screenshot of the entire window? Thanks Callum Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Icelittle3000 Posted February 5, 2020 Author Share Posted February 5, 2020 I uploaded the video and it will continue to crashes when i try to do my second selection withe the patch tool all the time. Quote Link to comment Share on other sites More sharing options...
Icelittle3000 Posted February 5, 2020 Author Share Posted February 5, 2020 Here is a screen shot. Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted February 6, 2020 Staff Share Posted February 6, 2020 Please could you try unticking the enable metal compute acceleration box found towards the bottom of the screenshot and then change the display dropdown to Open GL and see if this issue still occurs? C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Icelittle3000 Posted February 6, 2020 Author Share Posted February 6, 2020 It is working now, thank you very much.I really appreciate it. Quote Link to comment Share on other sites More sharing options...
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