Fairportfan Posted January 4, 2020 Share Posted January 4, 2020 Sorry if this is the wrong place to ask this, but a search doesn't seem to be finding anything relevant. I thought i had established an Affinity account when i bought Publisher, but apparently not. How do i? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted January 4, 2020 Share Posted January 4, 2020 Where did you purchase Publisher? If from the Microsoft Store or the Mac App Store that would not give you an Affinity Store account. And in that case you wouldn't need one until you want to buy something from Serif or take advantage of a free download that might come with Publisher. If you purchased from either the Microsoft or Mac Stores, and you have any free downloads coming, you should have an offer on the Publisher Welcome screen. Click on the offer, and you'll be taken to the spot to create an account and download the free product. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Fairportfan Posted January 4, 2020 Author Share Posted January 4, 2020 8 hours ago, walt.farrell said: Where did you purchase Publisher? If from the Microsoft Store or the Mac App Store that would not give you an Affinity Store account. And in that case you wouldn't need one until you want to buy something from Serif or take advantage of a free download that might come with Publisher. If you purchased from either the Microsoft or Mac Stores, and you have any free downloads coming, you should have an offer on the Publisher Welcome screen. Click on the offer, and you'll be taken to the spot to create an account and download the free product. Pretty sure i bought it from Serif online; i don't use the MS Store Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted January 4, 2020 Share Posted January 4, 2020 1 hour ago, Fairportfan said: Pretty sure i bought it from Serif online; i don't use the MS Store It might not be under the same email address as you use for these forums. When the offices are open next week someone from the Serif team will be able to check for you. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Fairportfan Posted January 4, 2020 Author Share Posted January 4, 2020 1 hour ago, walt.farrell said: It might not be under the same email address as you use for these forums. When the offices are open next week someone from the Serif team will be able to check for you. OOps. Nevermind. The e-mail i found was for a different order. walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
Fairportfan Posted January 4, 2020 Author Share Posted January 4, 2020 Ah and also hah. I did use a different e-mail for some obscure reason. Oops. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted January 4, 2020 Share Posted January 4, 2020 It happens... Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
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