Zimes Posted December 28, 2019 Share Posted December 28, 2019 The buttons that are placed on the top of the screen are not responding. It’s random, sometimes they respond, sometimes they don’t. I have to click them repeatedly until they finally respond. I tried it on other apps to check if it was my iPad that was acting weird. But no, just in affinity. Also it doesn’t matter what way I’m holding my iPad. It’s just the top part of the app that doesn’t instantly respond. treid reinstalling my app as well. Didn’t help. in the picture it’s the buttons in red I’m talking about Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted January 7, 2020 Staff Share Posted January 7, 2020 Hi @Zimes, Welcome to the forums. If you go into Full Screen (top right icon), can you draw on that top section? Quote Link to comment Share on other sites More sharing options...
Zimes Posted January 7, 2020 Author Share Posted January 7, 2020 Hey, yes I can looks like it has started to respond again, no problems now that I checked! Haven’t used The app since last post, I’ll come back if there the problem comes back for some reason Quote Link to comment Share on other sites More sharing options...
crisp Posted February 21, 2020 Share Posted February 21, 2020 (edited) I have the same problem as described above. There is a zone at the top that is not sensitive to the pencil tapping or starting a stroke. If I am drawing with a tool like the pencil, I can start in the middle of the screen and draw right to the edge. But if I start at he edge nothing registers. For the buttons or tool palettes, only he bottom edges of the buttons work. ‘’this is true regardless of the orientation (so not an issue with the physical screen). im attaching a screen shot that shows what it’s like on mine. At the top I used pencil to draw lines that are set with arrows at the end, so you can see where the lines start and end. I could not draw any that start from he top there is no such problem with left, right, or bottom edges Edited February 21, 2020 by crisp Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted February 24, 2020 Staff Share Posted February 24, 2020 Hi @crisp, Welcome to the forums. If you go into Full Screen (top right icon), can you draw on that top section? Can you draw horizontal strokes instead of vertical ones? Can you attach a screen recording of this in action? Make sure you turn "Show touches" on in Designer's General Preferences. Quote Link to comment Share on other sites More sharing options...
crisp Posted February 24, 2020 Share Posted February 24, 2020 I went back today to make the screencast, but the behavior is no longer there previously though, it was the same in full screen view and horizontal strokes didn’t work (i had originally tried those for my screen shot, but the vertical lines were easier to show) So I’m not sure exactly how to reproduce this now, but I will post if I see it surface again Quote Link to comment Share on other sites More sharing options...
Future2001 Posted May 9, 2020 Share Posted May 9, 2020 I have this issue as well. iPad 11 top part of the screen unresponsive. Quote Link to comment Share on other sites More sharing options...
Future2001 Posted May 9, 2020 Share Posted May 9, 2020 On 2/24/2020 at 4:36 AM, Gabe said: Hi @crisp, Welcome to the forums. If you go into Full Screen (top right icon), can you draw on that top section? Can you draw horizontal strokes instead of vertical ones? Can you attach a screen recording of this in action? Make sure you turn "Show touches" on in Designer's General Preferences. I cannot draw on that section in full screen mode. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted May 11, 2020 Staff Share Posted May 11, 2020 Hi @Future2001, Welcome to the forums. Can you attach a screen recording of this in action? Make sure you turn "Show touches" on in Designer's General Preferences. Quote Link to comment Share on other sites More sharing options...
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