Remove old Affinity Publisher Public Beta Entrys from "Downloads and Keys" Section.

[TGrelka]

Hey everyone!

I've started using Affinity Publisher during the public beta period, but recently bough the software. Now I still have four entrys in my "Downloads and Keys" section (the one containing product keys and downloads for shop purchases as well as the software) from the Publisher Public Beta, which are listed as Order, but have no download attatched to them, thus being basically useless.
I was wondering if there is a way to remove these, or have them removed by Serif.

 

Thank you in advance!

Regards, Tim.

[StevenS]

Hi @TGrelka,

Welcome to the Affinity forum.

We are not able to remove these from your account, sorry.

The only solution for anyone that may stumble across this post in the future would be to contact us (affinity@serif.com) and we can remove the account from our database before a purchase is made. A new account will then be created during the purchase process without the previous info.

[TGrelka]

Hello @StevenS,

thank you for your reply and the welcome

Okay, thank you. It's not a real problem, just something that really bothers me each time I go to that page, but oh well, guess I'll have to live with it.