billgatto Posted December 3, 2019 Posted December 3, 2019 I have purchased Affinity programs since they were made available, so all licensed, I have a problem for about a day, when I open any Affinity application and try to open a project or create a new one, the program closes without any error message. I also uninstalled all the programs (Designer, Photo and Publisher) and I reinstalled them but it always closes for no reason. I would like to know what I can control or modify. Thank you Quote
walt.farrell Posted December 3, 2019 Posted December 3, 2019 Mac or Windows, and which OS version? Any recent changes to your computer (new programs installed, system updates, etc.)? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4
billgatto Posted December 3, 2019 Author Posted December 3, 2019 Sorry, it is installed in a PC with windows 10, until the other day I worked without problems, now the program opens, but when I create a new project I try to open another one after a few seconds closes without any message or warning. I have not installed any program, I have only started the program Meshroom 2018.1.0 but in portable version. Quote
billgatto Posted December 4, 2019 Author Posted December 4, 2019 I solved it, it was a setting of the nvidia graphics card. I disabled it and now it all works. Quote
walt.farrell Posted December 4, 2019 Posted December 4, 2019 3 hours ago, billgatto said: I solved it, it was a setting of the nvidia graphics card. I disabled it and now it all works. Good work figuring it out. Which setting was it? That may help other users, or help Serif to improve their products. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4
billgatto Posted December 4, 2019 Author Posted December 4, 2019 In the control panel of the Nvidia card I had set the use of the high performance video card for the 3d from any program. Since then, the Affinity programs have not worked anymore. Now I have set to automatic selection and everything is back as before. walt.farrell 1 Quote
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