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Found 8 results

  1. On my iPad, iCloud backup has not been working for a long time. I opened a ticket with Apple Support several months ago. This past week, Apple developers finally narrowed the problem to a file or files created by Affinity Designer. According to Apple, there’s at least one file over 100 GB on the iPad that belongs to Affinity Designer. And because iCloud Backup does not support backing up files larger than 100 GB, this large file is preventing backups from completing. (iCloud Backup misleading reports that there is “not enough storage available” even though there is plenty of space available in my storage plan.) If I disable backing up files from Affinity Designer, iCloud Backup works fine. I was unable to find any such large files on my iPad by using the Files app or by browsing the iPad’s content from the Finder on my Mac. However, using a third-party file system browser, I was able to see some additional details, such as file creation/modification dates and folder sizes. Based on this information, it seems the Designer folder on the iPad is taking up more than 300 GB even though the files under the folder add up to just 228.81 MB. Evidently Affinity Designer is using more than a thousand times more storage than can be explained by the listed files. Apple developers were able to read some metadata about the >100 GB file that is preventing the iCloud Backup from working correctly. In these metadata, they found what looks like a date & time stamp: 20190516103049. (It might be part of a file name, but I’m not certain.) I have read several older threads about similar problems. It seems a work-around might be to move all Affinity Designer files to other locations (e.g., iCloud Drive or a computer), and then remove & reinstall the app. I would prefer not to do this unless absolutely necessary. I would also like Serif to help investigate this problem so that a permanent fix can be found.
  2. When I tried to open a very large hi-res TIF photo posted from NASA, the Affinity Photo GUI opened but after 15 or 30 seconds the program crashed and closed. At first I thought the file may be corrupt, but it opened in GIMP without a problem. I tried 3 different times to open the file in AP and each time the program shut down and sent me back to Windows 10. The file is hi-res, contains 1.8 billion pixels, and has a file size of 2.25GB. Is there a limit to the size of files Affinity can open? Hardware specs: CPU - AMD7 2700; GPU - MSI NVidia GeForce 2060 Super; RAM - 32GB
  3. Hi there! Ofesad here from Argentina. I have been using Affinity Photo for a couple of years now and I was quite happy with it. However with recent newer versions I feel it more... "fragile" and unstable when working with large files. I do a lot of photo restoration and archiving, wich means I have lots of 600dpi+ scans with huge resolutions and file sizes over 1Gb. Recently I was working in a photo for a client and I encoutered some issues with Affinity photo (I will do another post about others issues). I was trying to apply the noise reduction filter to the image, a 27607 x 10544 pixels 600dpi TIFF / 1.63Gb (compressed) scan, the menu appears, click apply, wait and the program will just close itself. No error, nothing. I reinstalled Affinity Photo and tryed again, same result. Also, when working with uncompressed TIFF the software became even slower. Anyone had similar problems? Solutions? I recently upgraded my pc's graphics card and processor, my new pc is: AMD Ryzen 3700 16gb DDR4 3200mhz Nvidia RTX 2060 Super Wacom Intuos Medium Pro BenQ PD2700Q Monitor
  4. Hello everyone. So im new to this program and loving it so far. But what im not understanding is why are saved files so large? Im working on a simply raw file edit of a portrait I took. Only 1 adjustment layer and I did frequency separation. Saved the file as both psd and afphoto, some how both files are about 400Mb. Is there a fix to this?
  5. For large images, especially in 32-Bit mode you have to constantly wait for the entire screen to be processed at the zoom level you're at. That kinda ruins the moment quite often. Attached is how Nuke solves that. A 'region of interest' widget that you draw over the portion you want to work on and only that gets processed. The rest of the image is just a buffer dump. A good option would be to have a way to clear the outside area to a constant colour fill when moving outside the previous buffer or clear it in general.
  6. Pretty much every time I edit "large" pixel size files like the last one at 300 DPI for 200cm x 100cm ( 24000 px x 12000px) I am experiencing some serious lags and freezing problems with bluring tools or content aware tools (inpainting brush) For example if I try using swirling bokeh (AP video tutorial ) on a file this size, my MACPRO will regularly lag for minutes and freeze at the impainting stage. It is very annoying because I am definitely not going back to photoshop but I must admit that for large files it is a better working horse, for creativity AP is unbeatable but you do have a file size issue frm my experience. I have tried changing the performance settings but to no avail. Please be clear on what should be done with settings!!! I have read various contradicting interpretations on the forum...use OPEN GL ONLY ... USE OPEN GL AND GPU...USE ONLY GPU :( I doubt that it is an hardware issue as I am working on a MACPRO six core 64GB with an AMD FIREPRO 300 graphic card. Only Ap running.... Here goes a link to the file I am mentioning: note that this a jpeg file dowloaded from the hubble telescope site online. Would the same file raw make a difference.... https://www.hightail.com/download/ZWJXSkhld0FoMlhOUjhUQw Cheers and thank you again
  7. Hi, Just got the beta , looks promising. FYI: tried to open what I'm currently working on which is a 3.5 Gig psd. Couldn't open it and had to bail out with Activity Monitor. Would a tiff work better? Do you have file size limits? My Machine: iMac; i7 processor, 27 inch display, 32G memory, latest OS I know this is a beta so no big deal just pasing on the experience. John Moore
  8. So I work in an industry that need photographic quality on store window clings for restaurants, so my photo file sized are already huge, so add that to all the adjustments multiple layers, etc. I wind up with hefty files. I made this file on Beta and I tried to open it in PS CS6 and it said it was not compatible with that version of PS. Could it have something to do with the way PS handles files bigger than 2GB- making them a psb and not a psd file?
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