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About wordjam

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  1. Just a quick reply to Walt - I tried the new user account and it didnt change anything. Thanks! I'm working with support still trying to fix this damned thing
  2. Another update. Still not working and now the Designer software is doing the same thing.
  3. Where am I creating a new user account??
  4. Just a quick update. The problem is not resolved. My installation of Affinity Photo is basically useless now. I am reluctant to reinstall windows but might try it when I have time & resources to keep working on this and risk having to reinstall everything else. This is a nuisance. I'm thinking of digging out my old Adobe CS3 disk so I can at least do some client work. Thanks all who tried to help.
  5. wordjam

    Affinity software wont open

    Hey Gabe No I dont. Thanks for the suggestion tho. I still havent resolved it. Stuck at reinstall windows but don't really want to do that.
  6. well I havent installed any of them but I dont know if they can be installed automatically with updates. Would they just be viewable in my installed programs list?
  7. no its not running with compatibility options checked
  8. Not that I know of. I use video a lot both creating and watching and havent noticed anything. Also no hardware changes
  9. Ok I checked the security centre on the PC and ran a search to get the attached results. Unfortunately I don't know how to read the files & I have no idea what any of it means beyond the obvious.
  10. Also could not read the text file thrown up by the beta installation. Looking for crash report file now. I have no idea where to find it
  11. this is the only other information I got S
  12. I can't make any sense out of it. The text file is not legible & the other files cant be opened. I'll post a screen cap of the results. This is frustrating but thanks Alfred. It was worth a try.
  13. It did the same thing but this time it's given me some information. I'm checking it all now and will post results either way in case this helps others too
  14. thanks!! Grabbing it now, fingers crossed!!
  15. Is thee a link where I can find the beta? Thx Carl