AdamKrawacki

I am up to date with Affinity support. After many attempts according to the instructions, we determined that I need to wait for an update to the application, which should solve the problem.

I have never received an email of this type before.

In my Affinity ID account I can only see purchases made on Thursday, namely Affinity Photo for iPad and Affinity Designer for iPad. These purchases were made without issue. I do not see today's purchase in Affinity ID, yet I have already opened Affinity Publisher for iPad, having already made the purchase. All I got from the App Store was email information (see photo). I am waiting for the receipt.

Problem solved. Phone to Apple support. Settings. Reset network settings. Adding a second payment card. And Affinity Publisher app for iPad purchased. I have an email confirming the purchase from the App Store. But I don't see this licence in my Affinity account. Maybe it will appear in time 🤔

Hi, I have the 30 day version of Affinity Publisher on my iPad. I want to buy the full version, but the App Store sends my bank the wrong authentication for the transaction. The bank has told me that there is a missing double authentication on this transaction. Is there any other way I can buy licences for this software? I bought Affinity Photo and Affinity Designer for my iPad one day earlier and the transactions went through flawlessly, instantaneously like many iPad apps I have bought. I would be grateful for any hints.

For the last two days I want to purchase Affinity Publisher for iPad. My bank rejects the transaction because the double authentication of the transaction is missing. This is the fault of the vendor. And that vendor is Apple. Yesterday I called Apple support, but for some time now the Polish department has been giving me the impression that they are more suited to serving another non-tech industry.