mike21

Just tried again and it worked - maybe the problem was that I was trying to inpaint more than I should in one go.

I am using the latest Windows beta 1.6.5.119. When using the inpainting brush the develop bar goes halfway across then stops and the program hangs. The only way out is ctrl/alt/del. This happens every time I try - is this a bug or am I doing something wrong?

Thanks, but the latest release version would not work either. I have "reverted" to a three week old Macrium Reflect image from a time when I knew the program worked. I copied all the file changes in the past three weeks to an external drive before I started and all is now well again.

Affinity has worked well for some time but now when I clickon the taskbar icon the hourglass just displayed for a second or so and disappeared. I went direct to the exe file and the same thing happened. I uninstalled the program using the “super clean”option, downloaded the latest beta version and installed it, but the same thing happened – the program will not open. I have tried a number of my other programs and all open normally, and there appears to be no other problem with the computer; I have also run a malwarebytes scan and quarantined three “PUPs” but to no avail. I have recently run CCleaner - maybe that caused the problem. I ran event viewer and have attached a print out. Any suggestions for solving the problem? Affinity problem.docx

I tried to open Affinity Photo today and nothing happened. I went to the exe file in Program Files/Affinity and double clicked that but still nothing happened. I downloaded the latest beta version, uninstalled the original and installed the new version, but it still will not work - all other programs seem O.K. and I have found no other problem. I tried "run as administrator" but still nothing. Any suggestions?

Thanks. 8-12 seconds for your 21Mb RAW file corresponds with my 12 seconds for a 27Mb file, so this is obviously a "normal" load time.

Specifically Affinity loading times

What is a typical time to load and also to develop a raw file?

What governs the time taken to load a file. It currently takes 12 seconds to load a 27Mb RAW file. The files are on an SSD, I have a 3.2 MHz processor, 4Gb of RAM and a 2Gb video card. Is 12 seconds normal for this set-up, if not, what can I do to speed it up - If I try to load several at once it takes an age. It did take 20 seconds to load the program but it is now down to 11 after deleting a lot of fonts.

Thank you - I am pleased to know that it is specific to each image. It would help with understanding tone curve production if a future version of the program could have the facility to view the curve.

The RAW Overlays video illustrates the ability to impose an automatic tone curve on an image (as well as a manual one), via the Assistant Manager icon on the top tool bar (an icon of a microphone). Applying this tone curve - presumably a sort of macro - improved the image I was working on (in the RAW Develop Persona). Is there a way to be able to see a display of the tone curve applied - it would be useful to be able to see it as a learning exercise and hopefully tweak or reproduce in the future. I presume the applied tone curve is the same every time and does not vary with the image selected.

I have printed out the long list of topics covered in the very useful videos - is there a version that puts the video number against the topic.

I have now deleted all of the files that would not load so cannot view them again. I have managed to successfully process and save new images as afphoto and jpeg so think I am O.K. I intend to remove and re-install the program just in case there is a corruption.

Your original assumption is correct. The files were saved on different days - Windows Explorer puts the date of the last attempt to open rather than leaving it as the date saved. I think that maybe I did not leave sufficient time for the afphoto version to be properly saved before I saved the jpeg version, which I probably closed before that also had time to properly save. I will watch this in future - I think that is the problem/solution. If that does not work I will re-install Affinity. Thanks for your help.

I have checked preferences and save thumbnails was already checked, presumably by default. The ones which will not open in Affinity do not display a thumbnail, the ones that do display the thumbnail will open in Affinity

I think that maybe some of the jpegs have opened in the past, but I cannot be sure. I would not have tried the afphoto files until a couple of days ago when I wanted to make some more adjustments.

If one fails they both fail. An example of the failure is the afphoto image that shows as a large red icon and it's associated jpeg which shows as a mountain scene. The ones that work both show the actual image, with the afphoto image having the affinity logo bottom right. I have tried deleting the file name and re-entering it but it makes no difference. Maybe I need to delete the program and re-install. I have tried to attach a jpeg file that illustrated the problem, but each time the upload failed, even though the size was only 1.1 MB - well below the limit; maybe because the file is corrupt.

Sorry - one of the screenshots was the wrong one. The one with just the logo does not work, the one with the image and small logo in the corner does work.

Two screenshots attached, one that works and one that does not. I could not get one shot that showed them both, together with the details you wanted.

I have saved a number of images under "save as", which gives them an afphoto suffix, and also saved the same images under "export" as jpg. Recently some of them will not re-open in Affinity (or with any viewer program) with the message "file type not supported". The icon in explorer for the afphoto images is the correct one, but for the jpegs it is the same mountain scene for every one, instead of a thumbnail image of the actual photo. The file byte sizes all appear to be typical of what they should be. I now have to test everything before closing each file. What is the solution. The version is 1.6.1.93, which I believe is the latest.

Many thanks - it was just as simple as selecting Add

I have a problem using selection tools (latest version 1.6.1 installed) The elliptical marquee tool works fine, as do the column and row, but with the rectangular one nothing happens and with the freehand selection tool and its derivatives I can draw a selection around an object but when I double-click as the selection is completed the selection disappears and is not converted to marching ants in the manner of the elliptical tool. Nothing happens if I try to use the selection brush tool. It makes no difference whether I have a normal (filled) pixel layer or adjustment layer active. What am I doing wrong.

I have just discovered the solution. I had set feathering above zero before I made the selection. With feathering set to zero a left click at the end "saved" the selection - I can then set the feathering as I wish.

I am starting on selections using the polygonal selection tool. When I draw round a part of an image, say a bird, and get back to the beginning to complete the isolation of that part, whatever I do with the mouse buttons the selection disappears - how should I complete a selection so that it remains on the screen. I cannot tell how from the videos.

OK now. Did not realise that it was required to log in to Vimoe first, once I did the download button appeared.