Nparticle

Thanks Dan, I was copy pasting the ID and password from a site provided by my organisation - so it shouldn't be a spelling mistake - though- the licence key I was copying does have dashes in it. After a clean uninstall and deletion of all the user profile leftovers I was able to reinstall and successfully activate - but I did also take the dashes out of the licence key. (I had tried taking the dashes out before - but that didn't seem to work without the clean uninstall / re/install.

Hi- I have this exact problem as well (I did a windows update early December and afterwards the Affinity apps re asked for activation - and I haven't been able to get it to recognise the activation since - (do I need to clear some cookies or something?)