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Posts posted by JFisher
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Hi GarryP,
I'm having some trouble reproducing this issue. Would it be possible to provide a screen recording at all? -
Hi Celestine
Could you provide the file so I can take a look? -
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Hi garfybeds
I've had a look at the file and also see that it takes a considerable amount of time to export so I will get this reported to the development team. As rusty5 mentioned the error is caused by the FreeVector-Tank-Front-View.afphoto file. Can you provide the original afphoto file at all? This may help to determine what's causing this.
Thanks! -
Many thanks for your post. This has been logged with development.
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Thanks Joachim_L!
I'll get this logged -
Sorry for the delay getting back to you @cctheatre
Your file has been passed over to our developers for further investigation.
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Hi Gilescooperuk
Could you perhaps provide a screen recording of the issue so I can look into this? -
Hi postmadesign,
Are you trying to drag+drop the PDF while the app is closed? I have tried dragging a PDF while the app is open and this seems to work fine for me. -
Hi dutchshader
Could you send me the document so I can take a look at this? -
Hi lgoodwin,
Thanks for your post, the file is crashing for me also. I have passed the file and crash reports over to our developers for further investigation. -
Thanks Garry!
I'll get this logged -
Hi FabianV
Welcome to the forum,
Can you upload the file so I can investigate? -
Hi jwjw,
Sorry for the delay responding to your post.
Can you confirm if you're still having this issue in the latest build of Affinity Publisher? -
Hi GarryP,
Sorry for the delay getting back to you on this.
Are you still having this issue with the latest build? -
Hi JPSports,
Would it be possible to provide a screen recording of this issue so I can look into this further?
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Hi KipV,
I can't say that we have encountered this issue..
Could you provide a sample file? -
Hi,
My apologies, i'm having some trouble replicating this. Could you provide a screen recording of your steps so I can follow? -
Hi Stephen_H,
Thanks for your post,
Would it be possible to provide a file that you're using? If you could save the file before the point you paste i can test this. I'm having some trouble replicating the issue at the moment. -
Hi Karl,
Thanks for confirming, it seems everything is as it should be with regards to the ICC profiles. I encountered an issue with a previous build where the profiles had been removed and Publisher would freeze after selecting File > New as a result. but that doesn't seem to be the case here.
Could you possibly check the location below? just hold down the Windows key and the letter R to show the run prompt and enter the command below. if you find any crash reports here please upload them here.AppData\Roaming\Affinity\Publisher\1.0 (Beta)\CrashReports\reports
Thanks!
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The file is crashing for me in multiple versions also. I'll get this passed to development!
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Hi cctheatre,
Could you provide the file so I can take a look? You can upload it here. -
Hi Karl,
Could you please navigate to the location below and confirm if you're able to see any ICC profiles at all?
C:\Program Files\Affinity\Publisher Public Beta\Resources\icc
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Hi Lensman
Are you using Mac or Windows OS?
10 minutes ago, Lensman said:but do not appear at all in any Affinity product.
Also, can you confirm whether this refers to the latest beta builds of Photo/Designer or release builds?
Crash Report
in [ARCHIVE] Publisher beta on Windows threads
Posted
Hi Morgoth,
Do you have a sample file I can take a look at? This doesn't seem to cause a crash here.