@Ash, I'm sure that all of us here would be glad to be proven wrong. Respectfully, the letter you wrote comes off dishonest and full of nonsense. That's why I'm here expressing disappointment, and from the looks of it many others had the same interpretation.
At the least, please do everything you can to protect our indefinite access to V2 because that is what we were promised at purchase. Offline activation for our current installers is only way you could guarantee this, and I've seen staff state in another thread that you will not be providing that.
How else could you assure us that we won't get screwed over when you have sold your authority to others? Having a 100% guarantee of what you already promised us should have been part of the deal. Personally, I didn't even know this would be an issue when I purchased V2, I just trusted your company and assumed this wouldn't be an issue.
If you took the time to read this, thank you, and I do hope you are sincere and not just performing phony damage control.