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MousePods

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  1. Unfortunately this is impossible to duplicate easily. I cannot seem to figure out how to remove a iCloud file from local download on my iPad. I know that after awhile, the files app will remove files locally for space reasons. When this happens the file will only exist in the cloud. When I click save in the affinity app, I believe it will see that there is no local file (it is only in the cloud now) and save it with a 2. The only solution is for me to then delete the original file, remove the 2 from the file name, and reopen it. Is there a way to remove the file locally on the iPad? If not, is there a way to check if the same filename already exists and ask to replace that instead of creating a duplicate? On macOS, if you open the file then right-click and click Remove Download on the file, you cannot save the file (of course). I believe what is happening is that on iPad, because of how it works, it will save the file and save it as <filename> + 2 because the link between the local file was broken when the local file was removed by iPadOS and only existing in the cloud. From my previous post above, in the video, that file was only stored in iCloud and it just keeps duplicating. I never removed that file from the AD app using the Close option. Thanks!
  2. Thanks for the response! That is what I was afraid of. Thanks!
  3. @Sean P Just wondering if there is a fix coming or if this is normal? If it’s normal, I unfortunately cannot use AD between macOS and iPad. Is there a specific location to request a refund on the macOS version? Thanks!
  4. @Sean P Just wondering if there is a fix coming for this issue? Thanks!
  5. I don’t know how to stop it. Every time it starts duplicating I have to delete the duplications and then just reopen the file again using open from iCloud and it will work for awhile. Its frustrating as sometimes I will have several files that have duplicates so it takes awhile to sort it out. 😭 I hope this is an issue with AD and not something to do with iCloud.
  6. Thank you so much for the long post and the explanation! It helps to understand how everything works. Unfortunately, I think I am working with the documents correctly, but it is still saving multiple copies. Maybe there is a glitch where somehow the connection is lost? I always create a new document, save a copy, close the document in the project view, then using the + icon to open from cloud and using File > Save in the document whenever I want to save. I don't know if this helps, but here is a video of the issue. If you pause the video at 11 seconds, you can see that it even says the correct file name it is saving to as "Buzzsaw Rail Tiles.afdesign" to iCloud Drive: not Buzzsaw Rails Tiles 2. Is there anything else I can show that would help the developers? Thanks! 12.mp4
  7. Hi, I am having an issue with iCloud and Affinity designer where, as far as I can tell, if the file isn't downloaded to the iPad, the file will duplicate when saving. My work process is: Make a new file. Name the file and Save a Copy to iCloud. Move the file to the affinity designer folder in iCloud. Open the the file through "Open From Cloud". Then I just save the file normally as I work on it. If I have a file called Tom and save the file, I will get Tom 1. Then I can save it again and get Tom 2. I don't know how to get a file undownloaded from iCloud so it's hard to test. All I know is that when the download icon is in the upper right corner, the file will sometimes duplicate. Is this a known issue or am I doing something wrong?
  8. Hi, I just bought Affinity Designer for macOS. Make a new file on iPad. Save the file as Save a copy Open the file with Open From Cloud on iPad. Make a red square and save. go to my MacBook and open the file. change the red square. go back to the file on iPad. The square isn’t updated. The file's icon view will update in the files app with the change on my iPad but when I open the file, the change isn't showing. However, if I change the red square on my iPad and open on my MacBook, the red square will have updated and show correctly. Is this a known issue? If so, what is the workflow for changing a file on my MacBook and having it update the file on my iPad. Thanks!
  9. Thanks for all the responses! Just curious if this is just a change then and there is no option to revert to the previous information.
  10. Thanks for replying. In the lower right corner of the selection box where it says objects, it use to say the dimensions of the selection box. Here is a video. Thanks! FullSizeRender.mov
  11. Hi I recently noticed that the selection box for Affinity Designer now only shows how many objects are selected instead of how large the selection box is. How do I change this back as I never need to know how many objects I have selected. I don’t see a setting to do this. Thanks!
  12. Hi, I previously posted this question in the support forum and it appears to be a bug. When I export this vector graphic to png, I get a white halo around it. This doesn’t happen with other vectors I export. Thanks! Untitled.afdesign
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