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Axel TT

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  1. Hopefully it will work well with Photoshop. The 300DPI is requested by the printing company. Thanks very much for your help again.
  2. It works, finally. Thank you so much. Just one last question, is it true that Photoshop will rasterise or decrease the quality of all the vector lines/shapes?
  3. I've tried to change it to 150DPI. Still no luck, got this error message "Warning! The PSD format supports images with a maximum dimension of 30,000 pixels. Your document is too large to export". Thanks.
  4. Hi @MEB, I need to export my work to PSD and send it to a printing company. Unfortunately, the canvas size is too big (6000x2440mm, 300DPI) and failed. Should I resize it to a smaller canvas size? According to the printing company, they will open the PSD file in Photoshop and print it. What is the proper way/settings for export, please? Thanks, Axel
  5. I’ve tried to uninstall/reinstall, still no luck. Just hope the next update will fix this issue. Thanks again.
  6. It’s quite a general issue, I guess, because this happened to all other of my documents. So, when it happens, I just close and re-open the app. That’s the only fix for now.
  7. It works again after closing the app. But the problem comes back after working awhile again. When that happeens, I couldn’t use the 2-finger-tap or by moving the history slider either.
  8. Hi MEB, Just re-attached the new file as instructed. Thanks. Test_NEW.afphoto
  9. How do I know if the file is saved with history? I just save the file to iCloud, then attach it here. Anyway, when that happened, I couldn't use 2-finger tap or history slider either. As mentioned earlier, it happened to all other files that I'm working on, too. The problem was solved only if I close and re-open the file.
  10. Hi Gabe, Here's the file. I just close and re-open the file, then it's working again. This happened to all other files, too, and quite often. Thanks. Test.afphoto
  11. Hi, My history studio is not working at all. Any suggestions, please? It’s latest version on iPad Pro 11”. I’ve got this problem quite often. Thanks. D3E8F797-DE29-4949-A7BB-4CE24C6E843B.MOV
  12. Hi MEB, Thanks for the solution. That fixed the problem. Thanks again.
  13. Hi Gabe, The attached video is from Designer app. The “save image” export failed/crashed. In the Photo app, for instance, the undo button sometimes wasn’t working, I had to use the History Studio. Zooming in/out sometimes freezed. Thanks, Axel. E48039B8-23A0-4CCA-A09C-8D3A84582F33.MOV
  14. Hi, I’ve got both Affinity Photo & Designer on iPad Pro 11” (iOS 12.1), running latest apps version. They keep crashing randomly, especially Affinity Photo app as I’m using it quite often. For Designer app, it crashed when exporting the file using “share -> Save Image”. Please advise. Thanks.
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