Ian Richter Posted September 23, 2019 Share Posted September 23, 2019 An attempt to print from A Designer causes the program to quit! Help! Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted September 23, 2019 Staff Share Posted September 23, 2019 Hi Ian Richter Sorry to hear you're having trouble, this is a known bug that is caused by having an embedded document in your file that is a different colour space/ICC profile from your 'master' file. There are 2 options here, firstly you can double click on all embedded documents and change the colour space/ICC profile to match the 'master' document. Alternatively, if you're using Windows, this has been fixed in our latest beta version, which you can download here - I hope this helps! Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Ian Richter Posted September 27, 2019 Author Share Posted September 27, 2019 Thanks Quote Link to comment Share on other sites More sharing options...
kazusak7 Posted September 28, 2019 Share Posted September 28, 2019 On 9/23/2019 at 2:22 AM, Dan C said: Hi Ian Richter Sorry to hear you're having trouble, this is a known bug that is caused by having an embedded document in your file that is a different colour space/ICC profile from your 'master' file. There are 2 options here, firstly you can double click on all embedded documents and change the colour space/ICC profile to match the 'master' document. Alternatively, if you're using Windows, this has been fixed in our latest beta version, which you can download here - I hope this helps! Hello Dan C, I am having same problem with Ian. Do you know if there is any update for Mac users? Thanks!! Kazusa Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted September 30, 2019 Staff Share Posted September 30, 2019 Hi Kazusa You can find the Mac Designer Beta at the following link! Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
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