Biorn Posted September 17, 2019 Share Posted September 17, 2019 Hello, I updated Affinity photo to 1.7.2 just now and after that it started crashing every time I open an .afphoto file. What can I do? I have the newest version of Mac OS (10.14.5). Quote Link to comment Share on other sites More sharing options...
Biorn Posted September 17, 2019 Author Share Posted September 17, 2019 (edited) I can add that it seems to work to open .afphoto files that are created in the new version. But opening the older ones crashes the app. EDIT: Discovered that some old ones do work. But some (half?) the app stubbornly crash with every single time. And it's those ones I need for my work. Edited September 17, 2019 by Biorn Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted September 18, 2019 Staff Share Posted September 18, 2019 Hi @Biorn, Welcome to the forums. Can you attach some files that don't work so we can have a look? Thanks, Gabe. Quote Link to comment Share on other sites More sharing options...
Biorn Posted September 18, 2019 Author Share Posted September 18, 2019 5 hours ago, GabrielM said: Hi @Biorn, Welcome to the forums. Can you attach some files that don't work so we can have a look? Thanks, Gabe. Thank you! Of course. Here are two images that were created in a previous version of Affinity photo but are now crashing the new version every single time. FBHeaderlogo2.afphoto Headerlogo8.afphoto Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted September 18, 2019 Staff Share Posted September 18, 2019 Somehow those files have got no ICC profile attached to them. I would be interested to know how they got into that state, as you cannot specify "no ICC profile" for a document. In fact, that document is using an ICC profile with a non-ASCII name, which 1.6 could open fine ( but display as an "empty" entry the ICC list) but 1.7.2 could not open it. This is now fixed in the latest Windows beta, and should make it into the 1.7.3 Mac beta when it's released. The way to "fix" them while we try to fix the crash would be to grab a copy of 1.6 from our store (https://store.serif.com/en-gb/update/macos/photo/1/) and convert the document to 8/16 bit RGB, or if you definitely need 32bit documents, assign the correct ICC profile. Also. is there any reason why you work in 32bit? Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted October 1, 2019 Staff Share Posted October 1, 2019 We have now released 1.7.3 and this should fix your issue. Quote Link to comment Share on other sites More sharing options...
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