4x5 Posted September 9, 2019 Share Posted September 9, 2019 I am using Designer 1.7.0, and I am trying to download 1.7.2. I have tried for the last two weeks, thinking it might be my internet connection. I have now used my home internet, and a personal hotspot, with no success. It downloads to around 40 - 60%, then gives me an error closing message. Any advice? iMac 2015 Retina 4k 21" screen. 3.1 GHz i5 processor 16 Gig memory Mac Mojavi 10.14.6 Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted September 9, 2019 Staff Share Posted September 9, 2019 Hi 4x5, Did you purchase Affinity from the Mac App Store or the Affinity Store? If you purchased from the Mac App Store you will need to contact Apple if it failing to download as we have no control over this. If you purchased from the Affinity Store have you tried downloading the whole DMG from the link below instead of using the in app downloader? If not give this a go using the link below: https://store.serif.com/en-gb/update/macos/designer/1/ Quote Link to comment Share on other sites More sharing options...
4x5 Posted September 9, 2019 Author Share Posted September 9, 2019 I bought it from Affinity Store. Thanks, I'll try this! Quote Link to comment Share on other sites More sharing options...
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