PandaKo Posted August 16, 2019 Share Posted August 16, 2019 I was working on a file that I forgot was on cloud storage and lost connection. Affinity tried to recover the file and the save it made cannot be opened with the error "the file type is not supported". I was hoping that the work I lost could be recovered. I have attached the original older save that still works, along with #2 which is the file that cannot be opened Emily Linework.afdesign Emily Linework2.afdesign Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted August 16, 2019 Staff Share Posted August 16, 2019 Hi PandaKo, Welcome to the forums I'm very sorry to hear this, I have forwarded your file through to our developers to request any data be repaired/recovered. I'll respond here in due course, many thanks! Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Staff Dan C Posted August 16, 2019 Staff Share Posted August 16, 2019 Unfortunately our developers were unable to recover any of this files data, most of the file was 'missing' and the code that was left behind was scrambled, my sincerest apologies. Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
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