Rockylyfe Posted August 1, 2019 Share Posted August 1, 2019 Affinity photo have appeared frozen, restarted the computer a few times and when I am finally able to get into it, the affinity photo logon imprints on the background. Major concern is I can't send my files from lightroom to affinity photo anymore. I have assessed the affinity pathway in lightroom (under preference), still unable to edit the pics in affinity. I have also reverted affinity using a time machine, and all efforts are still futile. Please help,, Thanks in advance Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted August 1, 2019 Staff Share Posted August 1, 2019 Hi Rockylyfe, Welcome to Affinity Forums Please try the following: press and hold ctrl while launching Affinity Photo until a Clear User data dialog appears. Keep the first three checkboxes ticked only, then press Clear. Does Affinity Photo launch correctly? Are you able to open files directly with it? If so check the Lightroom path again/make sure it's correct and everything should hopefully work again. Let us know if not. Rockylyfe 1 Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
Rockylyfe Posted August 1, 2019 Author Share Posted August 1, 2019 @MEB Thank you!! It worked. Prior to doing that, I reinstalled affinity and I still had the same problem, but your course of action fixed it.. Thanks a bunch Quote Link to comment Share on other sites More sharing options...
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