David2019 Posted June 23, 2019 Share Posted June 23, 2019 Hi. After the update latest version i have sometimes an issue with the programm. It occasionally freeze. I only create two squeres. Then it freeze. In the task manager you can see a "crashpad_handler.exe" When I end this task the programm work normally. But this issues happened after several minutes during an creation. I already have a reset when i start designer (Ctrl+start Designer) By the way this happened also with affinity photo. I don't have this issuesin the previous version of Affinity designer and Affinity Photo Can You please tell me how to solve this issue. My computer configrations. intel core i7 ram 16gb ssd 256 gb + 1tb hdd drive Nvidia GeForce GTX 1050 with 4 gb gddr3 dedicated vram. You can find a printscreen in pdf enclose freeze.pdf Quote Link to comment Share on other sites More sharing options...
Staff DWright Posted June 25, 2019 Staff Share Posted June 25, 2019 Can you please try resetting your app's back to their default settings by holding down the CTRL key while launching the app. When the Clear User Data window appears, click Select All and then Clear. The app will now open. Be aware that resetting your app back to its default settings will lose any custom settings such as keyboard shortcuts and brushes etc. To backup such settings before resetting the app, please watch our Affinity: Exporting User Settings and Keyboard Shortcuts video. - https://player.vimeo.com/video/189596577/ Quote Link to comment Share on other sites More sharing options...
David2019 Posted June 25, 2019 Author Share Posted June 25, 2019 I already did but after a long time of no freezes or crashes it start again. Quote Link to comment Share on other sites More sharing options...
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