I can't export even at 1x!

[Peregrin]

I'm trying to export an image and it says the resolution is too low even for 1x export, and it tells me to see the layers page.  I then noticed that the background layer I'm using has a resolution of only 50dpi.  If that's causing the problem, how do I remedy this?

I tried exporting it without even the 1x box checked, and it did nothing (as I expected); When I try to export at 1x, it creates a .png file that has no image and seems to just increase in size indefinitely until I delete it.  As you can imagine, not being able to export is a major inconvenience, and it threatens to put a lot of important things on hold.  Does anyone know how to fix this or increase resolution or whatever needs to be done?

[Andy Somerfield]

Hi,

 

I believe it's just a warning - you can still tick 1x and export and it should work :)

 

EDIT: Ok, there is something weird there - could you send a copy of the file to support@seriflabs.com so we can try to fix it?

 

Thanks,

 

Andy.

[whistlerdan]

What was the remedy to this issue?  I'm getting the exclamation mark at 1x as well and I can't figure out why.

[Ben]

Put your mouse over it and see what the tooltip says - it's likely you have raster content with a lower DPI than what you are trying to export.

[whistlerdan]

Unfortunately there is no tooltip showing up when I hover over it.