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Posted

I have been using Affinity photo for about a month now and it has been crashing randomly when I am working on multiple projects. It will start running a bit slower after about 30 minutes of use and then will all of a sudden crash as I am trying to save in progress photos. I am using the windows version of the program. 

  • Staff
Posted

Hi ChetDywan,

Welcome to the forums.

When the app crashes are you getting a prompt to submit a crash report, if so, leave this on the screen and browse to the below location and PM me a copy of the files to have them looked at to see if the cause can be found.

macOS:

users/<USERNAME>/Library/Containers/com.seriflabs.affinityphoto/Data/Library/Application Support/CrashReporter/ 

Windows:

%AppData%\Affinity\Photo\1.0\CrashReports

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