Drouel Posted February 21, 2019 Share Posted February 21, 2019 Hi everyone, I'm new to Photo, have used Photoshop for years, ditching it because of subscription based service- I just installed Affinity Photo, no errors on the install- On Windows 10 Pro. x64- I cant open any image files in Affinity Photo- I doesn't error, the status just shows that its "Loading 1 Document..." and stays that way 2min, 10mins, 30mins... even for files that are 800k in size (.png, .jpg, etc) --- however, if open the app, and create a new image file- save it to the desktop- exit the app- then double click on the new image file .afphoto, it opens Affinity Photo, then loads up the image- ?? some notes on my pc configuration: my user account is a standard user (and not admin) so when I need to install applications, I have to use the local admin account- when doing this, I install the application(s), into my users profile folder, so the user account should have full access- (noted by Affinity Photo, being able to open without issues- ) however, I'm not sure if this scenario might be whats causing the app, to not able to open other image formats- ??? although iv noticed my pc getting errors in the eventviewer that are GPO related, some of them security- will keep digging Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted February 22, 2019 Staff Share Posted February 22, 2019 Have you tried moving one of the images you want to open to the Desktop and then opening in Affinity? Also how about right clicking one of the images and selecting Open With > Affinity Photo. Quote Link to comment Share on other sites More sharing options...
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