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When I create a new document, I can set the dimensions for the canvas and it works fine, but if I try to change the dimensions once I've already created it, it will stay the same size. I've been clicking on document setup and then entering the new dimensions to resize it. 

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Hi Lindsey Short,

Welcome to the forums :)

It sounds as though you're doing everything correctly, when opening Document Setup, you can change the size of the canvas here. I've created a quick GIF showing this process below.

c4b536122b25ee959edd3ea3fbec4260.gif

What results are you seeing when clicking OK in the Document Setup panel? Could you provide a screen recording of this if possible?

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