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Weird pink/none existent RAW images


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Hey there. 

I'm a bit of a noob when it comes this software and I'm struggling with my RAW files in the develop persona. I noted from a post on this site that my Canon 800D RAW files aren't supported when using the Serif Labs RAW engine. I guess this makes more sense as to why the images were turning out pink initially.

However after changing the RAW engine to Apple (which is meant to support 800D RAW files) and rebooting my macbook, now the imported RAW doesn't show any image. The files show me a preview in the finder of how the original image looks. My camera firmware is up to date and I've not experienced this issue using CR2 from my other Canon in Affinity before.

Any advice would be really appreciated!

Thanks :)

Screen Shot 2018-09-19 at 00.49.04.png

Screen Shot 2018-09-19 at 01.16.26.png

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Have you tried converting to a DNG file with https://helpx.adobe.com/photoshop/using/adobe-dng-converter.html

iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9  
B| (Please refrain from licking the screen while using this forum)

Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions

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