Kim Posted March 7, 2015 Share Posted March 7, 2015 Hello I just started using the trial and worked on a previously saved .pdf (for hours). Did intermittent saves. Saved file upon exiting and shutting down for the night. No issues. This morning opened the program, navigated to where I saved the file (shows last saved at 11 last night, when I shut down). This is what I am getting: Process: Affinity Designer Trial [461] Path: /Applications/Affinity Designer Trial.app/Contents/MacOS/Affinity Designer Trial Identifier: com.seriflabs.affinitydesigner.trial Version: 1.1.2 (1.1.2) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: Affinity Designer Trial [461] User ID: 501 Date/Time: 2015-03-07 09:16:52.533 -0500 OS Version: Mac OS X 10.10.2 (14C109) Report Version: 11 Anonymous UUID: 6EB4ED4B-CB04-88D7-4247-4E437BCC5F01 Sleep/Wake UUID: 883250E5-82BC-4DD8-8B97-07166DDFF73C Time Awake Since Boot: 1100 seconds Time Since Wake: 1000 seconds Crashed Thread: 3 Dispatch queue: com.apple.root.default-qos Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x000060810fcc4630 Can anyone tell me why this is happening? I do a lot of .pdf editing and I am afraid to make changes to new ones if this happens. I lost a lot of work last night. (Just converted from Windows to a MAC and Affinity looked like a good program to use for editing .pdfs.) Please help. Thank you. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted March 7, 2015 Staff Share Posted March 7, 2015 Hello Kim, Welcome to Affinity Forums. I'm sorry about the trouble this is causing you. Can you please send your file to support@seriflabs.com along with a small description and a link to this thread? It would help us greatly. We may not be able to get back to you during the weekend, but i'm sure we will do it shortly after. Thanks. Kim 1 Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
Kim Posted March 7, 2015 Author Share Posted March 7, 2015 Thank you. The file is 10.4 mb. Even when I compress it it's 10.2. I will try to email but probably won't go thru. Quote Link to comment Share on other sites More sharing options...
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