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Posted

Hope somebody has a solution.
if I try to open the menu item "Preferences" AP is crashing.
Everytime it happens.
Have  AP via the Apple store.
Latest update is november 2nd 2017


Anybody who has same problem.
Someone a solution???

 

Kindest regards,

jefvandejumenas

  • Staff
Posted

Hi jefvandejumenas,

Welcome to Affinity Forums :)

Launch the app with (ctrl) held down until a Clear User Data dialog appears. Remove the ticks for Don't restore window and documents and Reset Studio. Leave only Clear User Defaults checked then press Clear. This should fix the crash issue.

 

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