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Posted

Hello,

A while ago I bought licenses for Photo and Designer. During the purchasing process I entered my general purpose email address but I would like to have both licenses associated with my newly created email account dedicated solely to software purchases and registration.

 

I know that ordering FAQ says that I should always use the original email address provided during product ordering:

However, I would really like to change it. Is there any procedure I could follow to achieve this goal?

 

Thank you in advance for your answers,

Łukasz Tyl

  • Staff
Posted

Hi Lukasz.tyl and Welcome to the Forums,

 

Sadly it's not possible for us to change the email address thats paired with the product key, and is why we have the bit in the FAQ about always needing to use the original email address you purchased Affinity with.

 

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