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Posted

Hi michael s,

 

Can you please provide me with more information on the type of image format that you are using and are you using a Mac or iPad

Posted

Hi DWright, I'm using an IMAC. Another staff member MED I believe helped me in the spring with the same problem but I lost the info. My computer had a bad hard drive and I lost my Affinity program and had to purchase another one. hence  I have the same problem. He said that my photos program I use one the iMac which I use to download my photos uses different parameters I think. To solve the problem he had me go into Affinity and change some numbers. Sorry for the non-technical lingo I'm not to good with computers. I shot in RAW format. Please help!

Michael S

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