Jump to content

Recommended Posts

Hi there,

 

I bought and installed Affinity Photo (For Windows) last week.  A couple of days later I logged back in and was advised there is a newer version so I clicked on it to download and install.  When it said in order to complete the installation, it had to restart the laptop which I authorised it to.  but since then I keep on getting an error "An Unhandled Exception has occurred and the application cannot continue.  The Crash Reporter will be displayed after the application exits. Reference....".  I provided the details of the error and reference details when it prompted for it but I haven't received any replies of when it will be fixed.  It's coming to a week now.  My expereicne with Affinity hasn't been great.  please advise how I can get this issue sorted out.  

 

Thanks

Nick

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×

Important Information

Please note the Annual Company Closure section in the Terms of Use. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.