isza41 Posted November 4, 2017 Share Posted November 4, 2017 Hi, I have started downloading the free content downloads (3 programs) and succeeded in completing 2 of them, but Wüstenhagen's Fine Art Texture Collection froze towards the very end and couldn't be completed. When I accessed the account again to start a new download, it says, this account has already been used. How do I complete the missing download now? Quote Link to comment Share on other sites More sharing options...
Aeternum Posted November 4, 2017 Share Posted November 4, 2017 When you go to Your Account > Downloads and Products Keys > You should see the claimed bonus content and be able to redownload. You are not able to claim the reward multiple times, but the download should be available there. Hope that helps! Leigh 1 Quote Link to comment Share on other sites More sharing options...
isza41 Posted November 4, 2017 Author Share Posted November 4, 2017 Thanks, now it worked. Quote Link to comment Share on other sites More sharing options...
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