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Installation download fails every time with designer.

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After purchasing designer for win 10, the file downloads, then appends a failed note with yellow tag. File will not execute.

Win 10 is 64 bit, Asus AMD dual core A-9 9410 is 64 bit. Affinity photo works well on this computer.

It doesnt even get to the page to enter Key. I have only ever had one email and Im using that one spelled correctly.

Please help. I have been fighting with this for a long time and read the faqs.

Robin Pentney

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The installer file  was shorter than required, so I used Explorer and got an error message that said the file could not be downloaded.

There was, however a run option this time, so I chose that, got the same error message, but 30 sec later the installer popped up, did its job and accepted the key!!!!

Previously I was using FireFox and McAffee. Both a bit convoluted.... 

Program seems to wok well. Thank You very much! Both of you.

Very expedient!

Very Happy Old Codger


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